The ISO 9001 Quality Management System Standard, which forms the basis of many standards implemented in the world, has been accepted by different sectors as a customer-oriented basic quality management system and is implemented by legal and private institutions in many countries around the world. It is a standard that can prove the importance that organizations attach to quality and meet your customers’ needs.

ISO 9001 Quality Standard is a support mechanism for better planning of continuous improvement activities in your organization, faster resolution of problems, increasing productivity, increasing earnings and increasing respect for customer organizations.

As per the standard, it is proven that the Plan, Apply, Control, Take Precaution (PDCA) cycle and registration system, products and processes are improved at every stage of production and / or service. With the effective implementation of this standard, it is possible to minimize the problems that may arise from product / service responsibility.

In organizations implementing ISO 9001 Quality Management System;

• Increase in customer satisfaction and customer loyalty,
• Pre-production input controls and final controls are done effectively,
• A systematic follow-up was made in the selection and evaluation of the suppliers of the organization,
• Employees’ powers and responsibilities are determined within the framework of the institutional structure of the organization,
• Documentation (infrastructure) to standardize business activities,
• Documentation system is regularly established within the scope of production and service and records are managed effectively,
• Data analyzes and necessary measurements are made,
• Institution employees are focused on customer satisfaction,
• The foundation of institutionalization has been laid,
• Organizations can benefit from the commercial advantages brought by an internationally valid quality certificate,